Viagogo Contact Number: 0203 137 6080

0800 731 0469

viagogo contact number

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Viagogo is a popular online ticket marketplace that allows users to sell tickets for sporting and live music events that they can no longer attend. You can reach the Viagogo UK customer service team on 0203 137 6080 to get a refund for a cancelled event or complain about a purchase.

Viagogo customer services – 0203 137 6080

You can reach the Viagogo customer service line by calling 0203 137 6080. If you would like to buy or sell tickets through the website, this is the number you should use to get up-to-date prices. Viagog sells tickets for sporting, comedy, music and theatrical events. For disputes about missing funds, you can also call this customer service number.

If you have already made a purchase from Viagogo, you can call this customer support number to find out details about the event, such as directions to the venue and the start time of the event. The customer service team can also advise on the location of your seats. If you or someone you are attending with is disabled, you should also get in touch to confirm access.

Should the event be cancelled, you can call the number to find out is a rescheduled date has been announced. If you cannot attend the rescheduled date you can also claim a refund for the ticket price. And finally, if the event isn’t going to be rescheduled, you can also claim a refund.

Complaints – 0203 137 6080

To make a complaint to Viagogo, you should call their customer complaints number on 0203 137 6080. Popular reasons for calling the complaints line are as follows. If you have purchased a ticket on Viagogo which hasn’t arrived. Or if you were denied entry to a venue with a ticket purchased on Viagogo. Similarly, if you are on the other end of the transaction and you have not been paid for tickets sold through the platform, you should approach Viagogo and make a formal complaint.

To start the complaints process, you should call the number listed above. Write to head office if your complaint isn’t handled in a satisfactory way. Their London postal address is as follows.

Viagogo UK (VGL Services ltd.),

Cannon Place,

78 Cannon Street,

London,

EC4N 6AF,

United Kingdom.

Alternative ways to reach Viagogo

In addition to calling Viagogo on the number listed above, you can also send an online message, contact them by post, or reach them on their social media profiles. Viagogo also uses their social media to share updates on events.

Send a letter to Viagogo

You can direct complaints and general enquiries to Viagogo using the following address. Please note that you can no longer send cheques as payment for tickets. As letters are not a secure form of communication, you should also avoid sharing any sensitive information such as credit card details.

Viagogo UK (VGL Services ltd.),

Cannon Place,

78 Cannon Street,

London,

EC4N 6AF,

United Kingdom.

Email Viagogo

If you would prefer to reach Viagogo by email for a quicker response, you can use the email address listed below. This can be used for general enquiries, complaints and questions about venues. Email their customer service team on customerserviceuk@viagogo.com.

Find Viagogo on social media

Viagogo is very active on social media and uses the sites to share updates about events in addition to price promotions. You can also use their social media profiles to ask questions and raise complaints. Remember that social media posts are public and you should never share sensitive information.

Reach Viagogo via Facebook

www.facebook.com/viagogo

Tweet Viagogo on Twitter

twitter.com/viagogo

Follow Viagogo on Google+

plus.google.com/+viagogo

Follow the Viagogo LinkedIn page for company and careers updates.

www.linkedin.com/company/viagogo

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