Sports Direct Contact Number: 0344 245 9230
Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.
You can ring the Sports Direct customer services team on 0344 245 9230.
Sports Direct Customer Services – 0344 245 9230
The main customer services line for Sports Direct is 0344 245 9230. This line handles queries such as getting a refund for an item or checking stock availability. You can also provide feedback about their stores or online experience. If you notice a transaction that isn’t yours from the store, then you can call this number. You can also use it if you lost something while visiting one of their stores to see if it has been handed in. If your query is about sportswear clothes, then call 0344 245 9230.
Sports Direct don’t give specific opening hours for their lines but it is safe to think it will be open similar times to their stores. This is 9am until 6pm Monday to Saturday and from 10:30am until 4:30pm Sunday. But there may be variations, especially around bank holidays.
Calls to the 0344 number are charged at local UK call rates so the same as calling a 01 or 02 number. Calls to 0870 numbers cost 13p a minute plus access fee from your phone provider.
Shop Online at Sportsdirect.com
If you have a general query and are unsure who to speak to, then call the main switchboard on 0344 245 9230. They can put you in touch with people track an online order, change it or alter delivery time. You can also ring to cancel an order. If you haven’t received an order or think you have been overcharged, call 0344 245 9230.
Sports Direct Gift Cards
Sports Direct issue gift cards and if you want to speak to someone about one, call 0344 245 9230. This line also handles queries around lost or stolen cards or if you think it has been used fraudulently. If you want to buy a gift card, visit their website at http://www.sportsdirect.com/giftcard
Sports Direct Complaints
If you want to make a complaint about Sports Direct, you can call their head office on 0344 245 9230. This line handles complaints about products and service in store. You can also send the complaint via email to firstname.lastname@example.org. There is also a postal address for written correspondence if you prefer this option:
Sports Direct Complaints Department,
Brook Park East,
If you have spoken to Sports Direct about your complaint but are still unhappy with the response, then you can look at escalating the issue. This is done by referring it to an Alternative Dispute Resolution (ADR) scheme. You can use any that you choose but the company do recommend the European Union Online Dispute Resolution platform which you can find at http://ec.europa.eu/odr
Other Ways of Contacting Sports Direct
Sports Direct don’t have a lot of different telephone contact options for people to use, unlike many other large retailers. But this means they can cut costs and ensure that their prices continue to remain low. There are other ways to get in touch with the company, however, that don’t involve hanging on the phone.
Write to Sports Direct
If you want to send details of your query or problem in writing, you can do this to their head office:
Sports Direct International plc,
Brook Park East,
Contact Sports Direct Online
You can use the main enquiries email for any queries that you have email@example.com while if you are interested in a role at the company, there is a dedicated career email address firstname.lastname@example.org. If you visit their website there is a comprehensive list of sections to use to find information and to contact the company including:
Sports Direct Homepage
Sports Direct Customer Services
Sports Direct Gift Card
Sports Direct Stores
Sports Direct Careers
Sports Direct News
Sports Direct Store Finder
If you want to find the nearest of their 470+ stores around the UK, you can use the store finder on their website at https://www.sportsdirect.com/stores. You can also use it to find out about their stores outside the UK.
Sports Direct Social Media
Sports Direct have a presence on most of the main social media sites and this can be a good way to get in touch with the company and find out about new products.
Sports Direct Facebook
Sports Direct Twitter
Sports Direct Google+
Sports Direct YouTube
Sports Direct Instagram
Sports Direct LinkedIn
Sports Direct Pinterest