NatWest Contact Number: 03457 888 444

0800 731 0469

NatWest contact number

Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Call the UK customer support number for NatWest on 03457 888 444. Get advice on your current account status, online banking, business accounts and mortgages.

Customer services – 03457 888 444

You can phone NatWest bank on their main UK customer support number, which is 03457 888 444. Use this number to pay money into your account via telephone banking. If you are having trouble logging into your online banking, you can use this number to reset your login details. They will need to know details about your account, so make sure you have this to hand.

The NatWest advisors will also be able to help with things like increasing and decreasing your overdraft limit. Remember that this phone number is only for people living in England and Wales. Scotland residents will have their own phone line, which is 03459 000 200.

NatWest Contact Numbers At A Glance

NATWEST DEPARTMENT CONTACT NUMBER
Customer services – England & Wales accounts (UK calls) 03457 888 444
Customer services – England & Wales accounts (textphone) 0800 404 6161
Customer services – England & Wales accounts (international helpline) +44 3457 888 444
Customer services – Scotland accounts (UK calls) 03459 000 200
Customer services – Scotland accounts (textphone) 0800 092 9098
Customer services – Scotland accounts (international helpline) +44 1183 732 069

Credit cards – 0370 333 9091

You can reach the NatWest credit card department on 0370 333 9091. This phone line can be used for all general enquiries related to NatWest credit cards. If you want to check your APR interest rate, or find out what your current minimum required payment is, you can call this number. You can also request an increased credit limit or close your account. In instances where you are struggling to repay your credit card, you should get in touch with the team to find out the steps you need to take to get back on track. In any situation where you are struggling to make payments, you should always get in touch for financial advice. If you are a NatWest Gold or Platinum customer, you will need to use the table below to find the correct number for you.

Important NatWest credit card contact numbers

NATWEST CREDIT CARDS CONTACT NUMBER
Classic credit cards 0370 333 9091
Gold credit cards 0370 333 1993
Platinum credit cards 0370 909 3715
International helpline +44 1268 508 018
Textphone support 0370 154 1192

Mortgages – 0800 092 9585

For NatWest mortgage holders, you should call 0800 092 9585 to discuss your account. If you want to remortgage or pay off your mortgage early, this is the correct number for you to call. Existing customers should also call this number if they are thinking about selling or renting their property.

If you don’t currently hold a mortgage with NatWest, you can call this number to find out about the best mortgage deals. They also have preferential rates for first-time buyers. No matter your circumstances, there is a good chance that NatWest will be able to help you to secure a mortgage. You can contact NatWest mortgage advice on Monday to Friday from 8 am to 8 pm and on Saturday from 9 am to 4 pm. You cannot contact them on Sundays and over bank holidays. See below to find the correct mortgage department for your needs.

All NatWest Mortgage Phone Numbers At A Glance

MORTGAGE SECTOR PHONE NUMBER
Customer services – UK calls 0800 092 9585
Customer services – textphone 0800 917 0789
Customer services – international helpline +44 121 629 0739
Apply for a mortgage 0345 302 0190
Apply for a mortgage – textphone 0800 917 0526
Track a mortgage application 0800 151 2572
Track a mortgage application – textphone 0800 917 0526

Loans – 0345 366 5502

You can reach the NatWest loans department on 0345 366 5502. Use this phone number for general enquiries. You can also use this line for information about a loan you already hold with NatWest. Their friendly team will be able to talk you through every step in the lending process.

Find out more about repayments, interest rates and penalties. If you are struggling to make repayments on a loan, you can also call this number. Getting in touch early can help you to avoid fines and penalties. To apply for a NatWest, you should call their helpline on 0800 200 400.

Natwest home insurance – 0800 051 5450

Protect your home with NatWest home insurance. All you need to do is call them on 0800 051 5450 to get a quote. You can also call them to renew an existing quote. In the event your house is damaged by fire or flooding, you should also dial this number to make a claim. Likewise if your property has been broken into.

It’s important that you keep your policy up to date. If you purchase new items for your home you should make sure they are valued and added to your home insurance policy. When the time comes to move home, make sure you update your home insurance policy to ensure there are no gap in your coverage. The NatWest home insurance team also offers a 24-hour emergency advice team if you cannot stay in your home and need emergency accommodation.  

Life insurance – 0800 068 2161

You can phone NatWest life insurance on 0800 068 2161. By calling their friendly team, you can get information about all aspects of life insurance. You can get a free quote and find out more about how much your family can expect to receive in the event of your passing. Also call this number if you are finding out about a deceased family member’s life insurance policy with NatWest. There are different probate requirements for life insurance claims and the friendly help team will be able to guide you. For textphone or minicom services, dial 0800 404 6161 instead.

Lost & stolen cards – 0370 600 0459

If you hold a bank account with NatWest and have lost your card, you can call 0370 600 0459. You should also call this number if your card is stolen. In both instances, your old card will be cancelled to prevent unauthorised use. You will receive a new card in the post. This phone line is open 24 hours a day, seven days a week.

This is the emergency helpline for credit and debit cards. This phone line does not deal with anything other than missing cards, so only call if you need to cancel a card and request a new one. Once you have ordered a new card, they will be able to give you a status update on the progress. Alternatively, you can visit a NatWest branch to request a new card.

Emergency Lost and Stolen Card Contacts

LOST & STOLEN CARDS CONTACT NUMBER
Lost cards in the UK 0370 600 0459
Lost card whilst abroad +44 1268 500 813
Lost cards – textphone helpline 0800 917 0526

Report fraud – 0800 161 5149

Fraud is sadly something that you may need to deal with at some time. If you suspect that your card has been used fraudulently, get in touch with the fraud line on 0800 161 5149. It’s important that you keep an eye on your bank statements to identify fraud. If you see a payment that you do not recognise, get in touch on the number listed above. Their team of highly trained security specialists can then investigate your account and keep your funds secure. The number for business fraud alerts can be found in the table below.

Fraud contact numbers at a glance

FRAUD DEPARTMENT CONTACT NUMBER
Current account fraud – UK 0800 161 5149 & 0370 600 0459
Current account fraud – international +44 125 230 8047
Business account fraud – UK 0345 300 3986
Business account fraud – international) +44 125 230 8047
Credit card fraud – UK 0800 161 5153
Credit card fraud – international +44 1268 508 020
Business credit card fraud – UK 0345 300 4350
Business credit card fraud – international +44 1268 508 020

NatWest complaints – 0800 151 0404

To complain about NatWest, you should call 0800 151 0404. You can use this number to complain about your treatment by a member of staff or complain about their products and services. A prime example of a popular complaint is if your lending application has been denied. If you believe you have been treated unfairly, you can complain using the number above. To put your complaint in writing, you can use the customer relations manager address listed below.

Customer Relations Manager,

NatWest,

Freepost,

PO Box 594,

Chatham,

ME4 9DP,

United Kingdom.

Banking for Business – 03457 11 44 77

NatWest is a popular bank for business owners. You can reach their specialist business banking team on 03457 11 44 77. Use this phone number to open a new account and set up your internet banking. You can also use this phone number to check your balance and pay bills and debts. If you are running a limited company with multiple directors you can also add signatories to the account by calling this number.

Remember that some tasks will require written confirmation, so you may need to visit a branch. This department is open 24 hours a day, 7 days a week to allow you to carry out essential business tasks. You can also call from overseas using their international number: +44 8705 11 44 77

NatWest business banking contact numbers

DEPARTMENT PHONE NUMBER
Customer services 03457 11 44 77
Textphone helpline 08457 056 016
International contact number +44 8705 11 44 77

Private banking – 0333 202 3330

To open a current account with NatWest you will need to call their private banking helpline on 0333 202 3330. You will be connected with a personal finance manager will be able to tell you if you are eligible for their private banking products. If you are a private banking customer, you can use this number to check your balance and move funds. If you are calling from outside the UK, you can use their international number which is +44 161 933 7239.

Overview of All NatWest contact numbers

NATWEST DEPARTMENT CONTACT NUMBER
Current accounts – England & Wales customers (UK calls) 03457 888 444
Current accounts – England & Wales customers (textphone) 0800 404 6161
Current accounts – England & Wales customers (international helpline) +44 3457 888 444
Current accounts – Scotland customers (UK calls) 03459 000 200
Current accounts – Scotland customers (textphone) 0800 092 9098
Current accounts – Scotland customers (international helpline) +44 1183 732 069
Natwest credit cards – Classic customers 0370 333 9091
Natwest credit cards – Gold customers 0370 333 1993
Natwest credit cards – Platinum customers 0370 909 3715
Natwest credit cards – international helpline +44 1268 508 018
Natwest credit cards – textphone & minicom 0370 154 1192
Mortgages – customer services (UK) 0800 092 9585
Mortgages – customer services (textphone) 0800 917 0789
Mortgages – customer services (international) +44 121 629 0739
Mortgages – applications 0345 302 0190
Mortgages – applications (textphone) 0800 917 0526
Mortgages – track an existing application 0800 151 2572
Mortgages – track an existing application (textphone) 0800 917 0526
NatWest loans – general enquiries 0345 366 5502
NatWest loans – general enquiries (textphone) 0800 404 6161
NatWest loans – applications 0800 200 400
NatWest loans – applications (textphone) 0800 917 0526
Home insurance 0800 051 5450
Life insurance 0800 068 2161
Life insurance – textphone 0800 404 6161
Lost & stolen cards – UK 0370 600 0459
Lost & stolen cards – textphone 0800 917 0526
Lost & stolen cards – international +44 1268 500 813
Report fraud – current account customers (UK) 0800 161 5149 & 0370 600 0459
Report fraud – current account customers (international) +44 125 230 8047
Report fraud – business account customers (UK) 0345 300 3986
Report fraud – business account customers (international) +44 125 230 8047
Report fraud – credit card customers (UK) 0800 161 5153
Report fraud – credit card customers (international) +44 1268 508 020
Report fraud – business credit card customers (UK) 0345 300 4350
Report fraud – business credit card customers (international) +44 1268 508 020
NatWest complaints – England & Wales accounts (UK calls) 0800 151 0404
NatWest complaints – England & Wales accounts (textphone) 0800 404 6161
NatWest complaints – England & Wales accounts (international calls) +44 3457 888 444
NatWest complaints – Scotland accounts (UK calls) 0800 151 0409
NatWest complaints – Scotland accounts (textphone) 0800 092 9098
NatWest complaints – Scotland accounts (international calls) +44 1183 732 069
NatWest business banking – customer services 03457 11 44 77
NatWest business banking – textphone number 08457 056 016
NatWest business banking – international helpline +44 8705 11 44 77
Private banking – customer services 0333 202 3330
Private banking – textphone 0800 027 1395
Private banking – international +44 161 933 7239

Other ways to reach NatWest

Phone isn’t the only way you can reach NatWest. If this isn’t convenient for you, there are other ways you can get in touch and get support. NatWest also has a email address, postal address and uses social media to connect with customers.

Write to NatWest

If you need to get in touch with NatWest in writing, you can send your letters to their customer service address which is listed below. Remember that this is not a secure form of communication and can be intercepted. Never share sensitive information in a letter.

Customer Service Department,

NatWest,

Freepost,

PO Box 594,

Chatham,

ME4 9DP,

United Kingdom.

Email NatWest

If you would rather contact NatWest by email, you can head to the support section of their UK website. You will be able to find answers to frequently asked questions and contact them online.

Reach NatWest on social media

NatWest is active on social media like many other banks. You can follow them for the latest company updates and also get access to their customer service department through private messages.

Follow NatWest on Facebook

www.facebook.com/NatWest

Follow NatWest on Twitter

twitter.com/NatWest_Help

Watch their latest videos on YouTube

www.youtube.com/user/NatWestVideoChannel

Keep up to date with the company and careers opportunities on LinkedIn

www.linkedin.com/company/natwest

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