NatWest Contact Number: 03457 888 444
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Call the UK customer support number for NatWest on 03457 888 444. Get advice on your current account status, online banking, business accounts and mortgages.
Customer services – 03457 888 444
You can phone NatWest bank on their main UK customer support number, which is 03457 888 444. Use this number to pay money into your account via telephone banking. If you are having trouble logging into your online banking, you can use this number to reset your login details. They will need to know details about your account, so make sure you have this to hand.
The NatWest advisors will also be able to help with things like increasing and decreasing your overdraft limit. Remember that this phone number is only for people living in England and Wales. Scotland residents will have their own phone line, which is 03459 000 200.
NatWest Contact Numbers At A Glance
|NATWEST DEPARTMENT||CONTACT NUMBER|
|Customer services – England & Wales accounts (UK calls)||03457 888 444|
|Customer services – England & Wales accounts (textphone)||0800 404 6161|
|Customer services – England & Wales accounts (international helpline)||+44 3457 888 444|
|Customer services – Scotland accounts (UK calls)||03459 000 200|
|Customer services – Scotland accounts (textphone)||0800 092 9098|
|Customer services – Scotland accounts (international helpline)||+44 1183 732 069|
Credit cards – 0370 333 9091
You can reach the NatWest credit card department on 0370 333 9091. This phone line can be used for all general enquiries related to NatWest credit cards. If you want to check your APR interest rate, or find out what your current minimum required payment is, you can call this number. You can also request an increased credit limit or close your account. In instances where you are struggling to repay your credit card, you should get in touch with the team to find out the steps you need to take to get back on track. In any situation where you are struggling to make payments, you should always get in touch for financial advice. If you are a NatWest Gold or Platinum customer, you will need to use the table below to find the correct number for you.
Important NatWest credit card contact numbers
|NATWEST CREDIT CARDS||CONTACT NUMBER|
|Classic credit cards||0370 333 9091|
|Gold credit cards||0370 333 1993|
|Platinum credit cards||0370 909 3715|
|International helpline||+44 1268 508 018|
|Textphone support||0370 154 1192|
Mortgages – 0800 092 9585
For NatWest mortgage holders, you should call 0800 092 9585 to discuss your account. If you want to remortgage or pay off your mortgage early, this is the correct number for you to call. Existing customers should also call this number if they are thinking about selling or renting their property.
If you don’t currently hold a mortgage with NatWest, you can call this number to find out about the best mortgage deals. They also have preferential rates for first-time buyers. No matter your circumstances, there is a good chance that NatWest will be able to help you to secure a mortgage. You can contact NatWest mortgage advice on Monday to Friday from 8 am to 8 pm and on Saturday from 9 am to 4 pm. You cannot contact them on Sundays and over bank holidays. See below to find the correct mortgage department for your needs.
All NatWest Mortgage Phone Numbers At A Glance
|MORTGAGE SECTOR||PHONE NUMBER|
|Customer services – UK calls||0800 092 9585|
|Customer services – textphone||0800 917 0789|
|Customer services – international helpline||+44 121 629 0739|
|Apply for a mortgage||0345 302 0190|
|Apply for a mortgage – textphone||0800 917 0526|
|Track a mortgage application||0800 151 2572|
|Track a mortgage application – textphone||0800 917 0526|
Loans – 0345 366 5502
You can reach the NatWest loans department on 0345 366 5502. Use this phone number for general enquiries. You can also use this line for information about a loan you already hold with NatWest. Their friendly team will be able to talk you through every step in the lending process.
Find out more about repayments, interest rates and penalties. If you are struggling to make repayments on a loan, you can also call this number. Getting in touch early can help you to avoid fines and penalties. To apply for a NatWest, you should call their helpline on 0800 200 400.
Natwest home insurance – 0800 051 5450
Protect your home with NatWest home insurance. All you need to do is call them on 0800 051 5450 to get a quote. You can also call them to renew an existing quote. In the event your house is damaged by fire or flooding, you should also dial this number to make a claim. Likewise if your property has been broken into.
It’s important that you keep your policy up to date. If you purchase new items for your home you should make sure they are valued and added to your home insurance policy. When the time comes to move home, make sure you update your home insurance policy to ensure there are no gap in your coverage. The NatWest home insurance team also offers a 24-hour emergency advice team if you cannot stay in your home and need emergency accommodation.
Life insurance – 0800 068 2161
You can phone NatWest life insurance on 0800 068 2161. By calling their friendly team, you can get information about all aspects of life insurance. You can get a free quote and find out more about how much your family can expect to receive in the event of your passing. Also call this number if you are finding out about a deceased family member’s life insurance policy with NatWest. There are different probate requirements for life insurance claims and the friendly help team will be able to guide you. For textphone or minicom services, dial 0800 404 6161 instead.
Lost & stolen cards – 0370 600 0459
If you hold a bank account with NatWest and have lost your card, you can call 0370 600 0459. You should also call this number if your card is stolen. In both instances, your old card will be cancelled to prevent unauthorised use. You will receive a new card in the post. This phone line is open 24 hours a day, seven days a week.
This is the emergency helpline for credit and debit cards. This phone line does not deal with anything other than missing cards, so only call if you need to cancel a card and request a new one. Once you have ordered a new card, they will be able to give you a status update on the progress. Alternatively, you can visit a NatWest branch to request a new card.
Emergency Lost and Stolen Card Contacts
|LOST & STOLEN CARDS||CONTACT NUMBER|
|Lost cards in the UK||0370 600 0459|
|Lost card whilst abroad||+44 1268 500 813|
|Lost cards – textphone helpline||0800 917 0526|
Report fraud – 0800 161 5149
Fraud is sadly something that you may need to deal with at some time. If you suspect that your card has been used fraudulently, get in touch with the fraud line on 0800 161 5149. It’s important that you keep an eye on your bank statements to identify fraud. If you see a payment that you do not recognise, get in touch on the number listed above. Their team of highly trained security specialists can then investigate your account and keep your funds secure. The number for business fraud alerts can be found in the table below.
Fraud contact numbers at a glance
|FRAUD DEPARTMENT||CONTACT NUMBER|
|Current account fraud – UK||0800 161 5149 & 0370 600 0459|
|Current account fraud – international||+44 125 230 8047|
|Business account fraud – UK||0345 300 3986|
|Business account fraud – international)||+44 125 230 8047|
|Credit card fraud – UK||0800 161 5153|
|Credit card fraud – international||+44 1268 508 020|
|Business credit card fraud – UK||0345 300 4350|
|Business credit card fraud – international||+44 1268 508 020|
NatWest complaints – 0800 151 0404
To complain about NatWest, you should call 0800 151 0404. You can use this number to complain about your treatment by a member of staff or complain about their products and services. A prime example of a popular complaint is if your lending application has been denied. If you believe you have been treated unfairly, you can complain using the number above. To put your complaint in writing, you can use the customer relations manager address listed below.
Customer Relations Manager,
PO Box 594,
Banking for Business – 03457 11 44 77
NatWest is a popular bank for business owners. You can reach their specialist business banking team on 03457 11 44 77. Use this phone number to open a new account and set up your internet banking. You can also use this phone number to check your balance and pay bills and debts. If you are running a limited company with multiple directors you can also add signatories to the account by calling this number.
Remember that some tasks will require written confirmation, so you may need to visit a branch. This department is open 24 hours a day, 7 days a week to allow you to carry out essential business tasks. You can also call from overseas using their international number: +44 8705 11 44 77
NatWest business banking contact numbers
|Customer services||03457 11 44 77|
|Textphone helpline||08457 056 016|
|International contact number||+44 8705 11 44 77|
Private banking – 0333 202 3330
To open a current account with NatWest you will need to call their private banking helpline on 0333 202 3330. You will be connected with a personal finance manager will be able to tell you if you are eligible for their private banking products. If you are a private banking customer, you can use this number to check your balance and move funds. If you are calling from outside the UK, you can use their international number which is +44 161 933 7239.
Overview of All NatWest contact numbers
|NATWEST DEPARTMENT||CONTACT NUMBER|
|Current accounts – England & Wales customers (UK calls)||03457 888 444|
|Current accounts – England & Wales customers (textphone)||0800 404 6161|
|Current accounts – England & Wales customers (international helpline)||+44 3457 888 444|
|Current accounts – Scotland customers (UK calls)||03459 000 200|
|Current accounts – Scotland customers (textphone)||0800 092 9098|
|Current accounts – Scotland customers (international helpline)||+44 1183 732 069|
|Natwest credit cards – Classic customers||0370 333 9091|
|Natwest credit cards – Gold customers||0370 333 1993|
|Natwest credit cards – Platinum customers||0370 909 3715|
|Natwest credit cards – international helpline||+44 1268 508 018|
|Natwest credit cards – textphone & minicom||0370 154 1192|
|Mortgages – customer services (UK)||0800 092 9585|
|Mortgages – customer services (textphone)||0800 917 0789|
|Mortgages – customer services (international)||+44 121 629 0739|
|Mortgages – applications||0345 302 0190|
|Mortgages – applications (textphone)||0800 917 0526|
|Mortgages – track an existing application||0800 151 2572|
|Mortgages – track an existing application (textphone)||0800 917 0526|
|NatWest loans – general enquiries||0345 366 5502|
|NatWest loans – general enquiries (textphone)||0800 404 6161|
|NatWest loans – applications||0800 200 400|
|NatWest loans – applications (textphone)||0800 917 0526|
|Home insurance||0800 051 5450|
|Life insurance||0800 068 2161|
|Life insurance – textphone||0800 404 6161|
|Lost & stolen cards – UK||0370 600 0459|
|Lost & stolen cards – textphone||0800 917 0526|
|Lost & stolen cards – international||+44 1268 500 813|
|Report fraud – current account customers (UK)||0800 161 5149 & 0370 600 0459|
|Report fraud – current account customers (international)||+44 125 230 8047|
|Report fraud – business account customers (UK)||0345 300 3986|
|Report fraud – business account customers (international)||+44 125 230 8047|
|Report fraud – credit card customers (UK)||0800 161 5153|
|Report fraud – credit card customers (international)||+44 1268 508 020|
|Report fraud – business credit card customers (UK)||0345 300 4350|
|Report fraud – business credit card customers (international)||+44 1268 508 020|
|NatWest complaints – England & Wales accounts (UK calls)||0800 151 0404|
|NatWest complaints – England & Wales accounts (textphone)||0800 404 6161|
|NatWest complaints – England & Wales accounts (international calls)||+44 3457 888 444|
|NatWest complaints – Scotland accounts (UK calls)||0800 151 0409|
|NatWest complaints – Scotland accounts (textphone)||0800 092 9098|
|NatWest complaints – Scotland accounts (international calls)||+44 1183 732 069|
|NatWest business banking – customer services||03457 11 44 77|
|NatWest business banking – textphone number||08457 056 016|
|NatWest business banking – international helpline||+44 8705 11 44 77|
|Private banking – customer services||0333 202 3330|
|Private banking – textphone||0800 027 1395|
|Private banking – international||+44 161 933 7239|
Other ways to reach NatWest
Phone isn’t the only way you can reach NatWest. If this isn’t convenient for you, there are other ways you can get in touch and get support. NatWest also has a email address, postal address and uses social media to connect with customers.
Write to NatWest
If you need to get in touch with NatWest in writing, you can send your letters to their customer service address which is listed below. Remember that this is not a secure form of communication and can be intercepted. Never share sensitive information in a letter.
Customer Service Department,
PO Box 594,
If you would rather contact NatWest by email, you can head to the support section of their UK website. You will be able to find answers to frequently asked questions and contact them online.
Reach NatWest on social media
NatWest is active on social media like many other banks. You can follow them for the latest company updates and also get access to their customer service department through private messages.
Follow NatWest on Facebook
Follow NatWest on Twitter
Watch their latest videos on YouTube
Keep up to date with the company and careers opportunities on LinkedIn