Nationwide Contact Number: 0800 30 20 11

0161 333 0004

Nationwide Contact Number

Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

You can ring the Nationwide customer services team on either 0800 30 20 11.  This line handles a whole range of queries from current accounts to mortgages and even car insurance cover.

Customer services

Nationwide Building Society’s customer services team can be reached on 0800 302011.  This line handles a variety of queries and can also help with Flex current account queries.  If you want to extend an overdraft, transfer money or even check your balance, this is the line to call.  If you don’t have an account, you can chat with them about opening one including a special student account if you are going to college or university.

This line can help put you in touch with the trained financial advisors that the company has.  If you want to close an account or add someone to it, then call this line. It also serves as the telephone banking line to check your account balance.  If you need some technical support with online banking, then call this number to get troubleshooting help. This includes resetting your login details if you have forgotten them.

The freephone number 0800 30 20 11 is free from all UK landlines and mobiles and is open 24 hours a day for the automated services.  If you want to talk to them about specific accounts such as FlexPlus or FlexDirect, use the department number listed below.

Nationwide current account contact numbers

CURRENT ACCOUNT DEPARTMENT PHONE NUMBER
Customer services – UK customers 0800 302 011
Customer services – international customers +44 1793 656 789
Open a new account with Nationwide 0800 30 20 10
FlexPlus accounts – UK customers 0800 11 88 55
FlexPlus accounts – international customers +44 1793 541 200
FlexDirect accounts – UK customers 0800 357 357
FlexDirect accounts – international customers +44 1793 656 789

Nationwide credit cards – 0800 055 6611

You can contact Nationwide on their freephone number 0800 055 6611 to pay a credit card bill.  You can also request an increase in your borrow limits or let them know that a card is lost or stolen.  Do this as quickly as possible to stop it being used for fraudulent transactions.

You can apply for a new credit card by calling 0800 30 20 10.  This line can tell you about interest rates and minimum payments as well as process the application.  Calls to these numbers are free from landlines and mobiles.

Nationwide credit card phone numbers – a short summary

DEPARTMENT CONTACT NUMBER
Customer services – UK customers 0800 055 6611
Customer services – international customers +44 247 643 8997
Apply for a new Nationwide credit card 0800 30 20 10
Lost & stolen credit card – UK customers 0800 055 6622
Lost & stolen credit card – international customers +44 247 643 8996

Savings accounts – 0800 30 20 11

If you want to open a new savings account with Nationwide, call 0800 30 20 11.  This line can also be used to deposit money into the account and check when you can withdraw money from your ISA without affecting interest.  If you want to remove funds from an account and close it, you can ring this line. If you have a MySave account, use 0800 464 3015 instead. Calls are free from landlines and mobiles.

Nationwide savings contact numbers

DEPARTMENT TELEPHONE NUMBER
Customer services – UK customers 0800 30 20 11
Customer services – international customers +44 179 365 6789
MySave customer enquiries 0800 464 3015

Loans – 0800 545 3000

If you want to chat with Nationwide about a loan, call 0800 545 3000.  Here you can also find out about money already borrowed and arrears issues.  You can ring if you are having financial difficulties and want to extend or amend your loan.  If you want to pay off a loan, you can call this line. If you are outside the UK, ring +44 179 365 6789 – calls will cost and how much depends on where you are and time of the call.

Nationwide mortgages – 0800 30 20 11

You can call the Nationwide mortgage department on their freephone number 0800 30 20 11.  This line handles new applications as well as remortgages. You can also find out about borrowing more money against your house.  If you plan to change mortgage company, be aware of any fees that may be incurred. Lines are open from 8-8 weekdays and 9-5 Saturdays.

Nationwide mortgage department phone numbers – full list

MORTGAGE DEPARTMENT CONTACT NUMBER
Customer services (all mortgage queries) 0800 30 20 11
Switching to a Nationwide mortgage from another provider 0800 171 2371
Moving home with your mrotgage 0800 171 2370
Borrow more on your Nationwide mortgage 0800 121 74 66
Apply for a mortgage – first time buyers 0800 121 6949
Apply for a mortgage – new home 0800 171 2368
Apply for a mortgage – track your application 0800 464 3000
Remortgage your existing property 0800 171 2369

Nationwide home insurance – 0800 051 0234

You can call Nationwide on their freephone number 0800 051 0234 for queries about home insurance policies or to get a quote.  If you want to add valuables cover you can also ring this number. If you want to make a claim, use the numbers below to contact the right team.

Contact numbers for Nationwide home insurance – all at once

DEPARTMENT PHONE NUMBER
Home Insurance Customer services 0800 051 0234
Get a quote for your home insurance cover 0800 141 2162
Make a claim 0800 051 0216
24-hour emergency helpline 0800 464 3025
Legal assistance helpline 0800 464 3026
Counselling, tax and health advice helpline 0800 464 3131

Car insurance – 0800 028 5688

If you want to talk to Nationwide about car insurance, you can ring 0800 028 5688.  This line is to help with your policy as well as cover for breakdowns. If you aren’t with them at the moment but want a quote, you can use this number to get one.  For claims on breakdown cover or windscreen cover, ring this line. Lines are open 8-9 weekdays, 8-5 Saturdays and 9-5 Sundays.

Full list of Nationwide car insurance phone numbers

DEPARTMENT CONTACT NUMBER
Car Insurance General enquiries 0800 028 5688
Make a claim – UK customers 0800 028 57 99
Make a claim – international calls +44 1202 731 167
Track an existing claim 0800 028 57 73
Get a quote for car insurance 0800 756 8850
Autoglass windscreen repair 0800 011 39 80
Breakdown cover – in the UK 0800 756 8997
Breakdown cover – outside the UK +44 1202 55 5372

Travel insurance – 0800 051 0164

If you want Nationwide’s travel department, call free on 0800 051 0164.  This service is for FlexPlus or FlexAccount holders. If you previously had this cover from Nationwide, you can ring them to see about renewing your policy.  You can also use it to cancel coverage if you can’t travel for some reason. There is a list below of claims and emergency contact numbers

Nationwide travel insurance contact numbers – a summary

DEPARTMENT PHONE NUMBER
Customer services & non-emergency claims (UK) 0800 051 0164
Customer services & non-emergency claims (international) +44 179 365 6789
UK emergency assistance – FlexAccount customers 01413 490 109
UK emergency assistance – FlexPlus customers 01413 490 288
International emergency assistance – FlexAccount customers +44 1413 490 109
International emergency assistance – FlexPlus customers +44 1413 490 288

Appointments – 0800 328 7812

Nationwide have a series of financial advisors and you can ring 0800 328 7812 to make an appointment with one of them.  They can help with loans, mortgages, savings and ISAs. If you already have money with the company, you can check on its progress.  Lines are open from 8:30am until 7:30pm weekdays and 9am until 12:30pm Saturdays.

Complaints – 0800 302 015

If you need to make a complaint to Nationwide, you can call 0800 302 015.  This line handles complaints about their services, products or unfair denial of lending.  You can also send the complaint in writing to:

The Complaints Team,

Nationwide Building Society,

NW 2020,

Swindon,

SN38 1NW,

United Kingdom.

Nationwide Building Society phone numbers – all in one

DEPARTMENT CONTACT NUMBER
Current accounts – customer services (UK) 0800 302 011
Current accounts – customer services (international) +44 1793 656 789
Current accounts – Open a new Nationwide account 0800 30 20 10
Current accounts – FlexPlus customers(UK) 0800 11 88 55
Current accounts – FlexPlus customers (international) +44 1793 541 200
Current accounts – FlexDirect customers (UK) 0800 357 357
Current accounts – FlexDirect accounts customers (international) +44 1793 656 789
Nationwide credit cards – customer services (UK) 0800 055 6611
Nationwide credit cards – customer services (international) +44 247 643 8997
Nationwide credit cards – new applications 0800 30 20 10
Nationwide credit cards – lost & stolen cards (UK) 0800 055 6622
Nationwide credit cards – lost & stolen cards (international) +44 247 643 8996
Savings accounts – customer services (UK) 0800 30 20 11
Savings accounts – customer services (international) +44 179 365 6789
Savings accounts – MySave enquiries 0800 464 3015
Loans – UK customers 0800 545 3000
Loans – international customers +44 179 365 6789
Nationwide mortgages – customer services 0800 30 20 11
Nationwide mortgages – switching to Nationwide 0800 171 2371
Nationwide mortgages – moving home (existing customers only) 0800 171 2370
Nationwide mortgages – increase your borrowing 0800 121 74 66
Nationwide mortgages – applications (first time buyers) 0800 121 6949
Nationwide mortgages – applications (moving to a new home) 0800 171 2368
Nationwide mortgages – applications (track an application) 0800 464 3000
Nationwide mortgages – applications (remortgaging) 0800 171 2369
Home insurance – customer services 0800 051 0234
Home insurance – get a new quote 0800 141 2162
Home insurance – make a claim on policy 0800 051 0216
Home insurance – emergency helpline 0800 464 3025
Home insurance – legal assistance 0800 464 3026
Home insurance – counselling, tax and health advice 0800 464 3131
Nationwide car insurance – general enquiries 0800 028 5688
Nationwide car insurance – claims (UK) 0800 028 57 99
Nationwide car insurance – claims (international) +44 1202 731 167
Nationwide car insurance – track an existing claim 0800 028 57 73
Nationwide car insurance – new quotes 0800 756 8850
Nationwide car insurance – Autoglass windscreen repair 0800 011 39 80
Nationwide car insurance – breakdown cover (UK) 0800 756 8997
Nationwide car insurance – breakdown cover (international) +44 1202 55 5372
Travel insurance – customer services & non-emergency claims (UK) 0800 051 0164
Travel insurance – customer services & non-emergency claims (international) +44 179 365 6789
Travel insurance – UK emergency assistance (FlexAccount customers) 01413 490 109
Travel insurance – UK emergency assistance (FlexPlus customers) 01413 490 288
Travel insurance – international emergency assistance (FlexAccount customers) +44 1413 490 109
Travel insurance – international emergency assistance (FlexPlus customers) +44 1413 490 288
Make an appointment with a financial advisor 0800 328 7812
Complaints (all) 0800 302 015

Alternative ways to contact Nationwide

There are various ways to get in touch with Nationwide that don’t involve the telephone helplines if this is what you would prefer.  These include email, post and social media options.

Write to Nationwide

If you want to send details in writing for an issue or complaint, then you can send this to their Swindon head office.  Remember written queries do take longer than other contact options and don’t include sensitive personal data in the letter.

Nationwide Building Society,

Nationwide House,

Pipers Way,

Swindon,

SN38 1NW,

United Kingdom.

Email address

If you want to send an email to the Nationwide customer services you can use the dedicated customer services email at customer.services@nationwide.co.uk or you can go to the online portal and send details here http://www.nationwide.co.uk/support/contact-us/message-us

Connect with Nationwide on social media

Social media is an important way for Nationwide to get in touch with customers, showcase new products or services and help people get in touch.  You can find their profiles below:

See Nationwide’s posts on Facebook

www.facebook.com/NationwideBuildingSociety

Send a Tweet to Nationwide via their Twitter customer service help-desk

twitter.com/AskNationwide

Add Nationwide to your inner circle on Google+

plus.google.com/+NationwideBSocietyUK

Watch their promotional videos on YouTube

www.youtube.com/user/NationwideBSocietyUK

Check out the Nationwide profile page on LinkedIn

www.linkedin.com/company/nationwide-building-society

 

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