Mcdonald’s Contact Number: 0370 524 4622

0800 731 0469

mcdonalds logo

Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

Reach the fast food restaurant chain McDonald’s by calling 0370 524 4622. Find your nearest restaurant, make a complaint or find out more about home delivery.

McDonald’s Customer Services – 0370 524 4622

You can reach McDonald’s customer services by calling 0370 524 4622. This number will connect you to their friendly and helpful UK call centre staff who will be able to assist with your enquiry. This number is used for general enquiries about the company, such as new menu items or nutritional information. If you want to know if their famous chicken nuggets contains gluten, for example, you can call 0370 524 4622. Customers can also call this helpline to find out our current and future promotions. For example, if you have downloaded the app and want to know how to make the most of it, you can call 0370 524 4622.

And finally, the number can be used to get details about your nearest restaurant. You can get directions and find out what time they are open until. With some outlets now offering home delivery, you can call for support with this. However, as Uber Eats is the official delivery partner, you should contact them with issues about your order.

The opening times for the McDonald’s customer support line is as follows:

Monday to Friday – 9 am to 6 pm

Saturday – 10 am to 4 pm

Sunday – Closed

Please note that these opening times may change during bank holidays.

 

Complain to McDonald’s – 0370 241 3300

If you have had a poor experience at a McDonald’s restaurant, you can complain by calling 0370 241 3300. This number should be used to report any of the following issues:

  • poor food hygiene
  • Rude staff
  • Cold food
  • Undercooked food
  • Missing items
  • Unrecognised charges on your card

Before calling to make a complaint to McDonald’s, make sure you have your receipt to hand. This will help the team to manage your complaint more efficiently. Use this number if you are planning to begin legal proceedings following an allergic reaction. Legal action can also follow an accident at one of their restaurants, or a case of food poisoning.  You may also wish to submit your complaint in writing. To do so, you will need to send a letter to their London address. Their head office address is as follows.

McDonald’s Restaurants Ltd,
11-59 High Road,
East Finchley,
London,
N2 8AW,
United Kingdom.

 

McDonald’s contact numbers at a glance

ALL MCDONALD’S DEPARTMENTS

CONTACT NUMBER

Customer services

0370 524 4622

Complaints

0370 241 3300

 

Alternative ways to contact McDonald’s

If the phone is not convenient for you, there are other ways to contact McDonald’s. Firstly, you can send them a letter to their head office address. Alternatively, you can find them on social media and contact them with a public post.

 

Write to McDonald’s

Send feedback to McDonald’s on your experience by sending a letter to their London head office address. If you are making a complaint about a specific order, it is best to provide a copy of their receipt and photo evidence of your complaint. Send all letters to the following address.

McDonald’s UK – Customer Services,
11-59 High Road,
East Finchley,
London,
N2 8AW,
United Kingdom.

 

Email McDonald’s

If you are over the age of 16 and have access to the internet, you can head to the McDonald’s customer service website to email the company. You can submit enquiries about menu items, discover prices or find your nearest restaurant.

 

McDonald’s on social media

McDonald’s maintains a strong presence on social media and has a loyal band of followers. They use their social media accounts to share promotions, inspire their followers with menu items and share updates about the company’s charitable endeavours. Their customer service team also monitor social media for complaints.

Find McDonald’s on Facebook

www.facebook.com/mcdonaldsuk

Follow McDonald’s on Twitter

twitter.com/mcdonaldsuk

See the latest videos from McDonald’s on YouTube

youtube.com/mcdonaldsuk

See company updates and career opportunities on LinkedIn

www.linkedin.com/company/mcdonald%27s-corporation

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