Homebase Contact Number: 0345 077 8888

0800 731 0469

homebase contact number

Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

You can reach the home improvement retailer Homebase by calling their UK customer service line on 0345 077 8888. This number is suitable for general enquiries or order tracking, and you can also use it to help locate your nearest store.

Contact Homebase customer services – 0345 077 8888

Customers can contact Homebase by calling 0345 077 8888. Use this number for technical support with online orders and more. For example, if you have recently made an order online and want to check that payment was successful, you should call 0345 077 8888. This number can also be used to track your order for bulky items such as furniture or power tools.

If you would rather see their collection in store, you can use this number to find your nearest Homebase. The friendly helpline staff will be able to help you with directions and opening times. To find out about current promotions, or to find out more about an item, you can also call 0345 077 8888.

If you are interested in purchasing a new kitchen from Homebase, you can use this number for support. Book an appointment with their customer care staff and designers. They will be able to provide you with support throughout the process. And finally, get vital information about the design process and how to finance your home improvements.

If you have questions about the rebrand to Bunnings Warehouse since the Wesfarmers takeover, you can also call this number.

The helpline opening times are as follows:

Monday to Thursday – 7 am – 8 pm

Friday – 7 am – 9 pm

Saturday – 8 am – 8 pm

Sunday – 9 am – 6 pm

Reach Homebase head office – 01908 352 400

Customers can contact the Homebase head office on 01908 352 400. This number is suitable for business orders, appliances, raw materials or large power tools. Furthermore, you can also use this contact number to make a formal complaint about an order you have received from Homebase. If you need to claim a refund for a defective item, this is the number you should call.

If Homebase sold a dangerous product which has caused a fire or significant power outage, you should contact Homebase immediately. Complaints can also be sent in writing to their Milton Keynes address. This address can be found below.

Witan Gate House
500-600 Witan Gate West
Milton Keynes
The United Kingdom


All Homebase contact numbers at a glance



Customer services

0345 077 8888

Homebase head office

01908 352 400


Other ways to contact Homebase

In addition to the Homebase phone numbers listed above, customers can also contact the company in writing, by email and on social media. The quickest way to get in touch is by phone using the contact numbers above. If this is not suitable, you should use one of the alternative methods listed below. Remember that letters, emails and social media messages may not be secure. As a result, you should not share sensitive information about your bank details in writing.


Write to Homebase

Direct all letters about your Homebase purchases to their customer service address. Their head office address is located in Milton Keynes so you will need mainland UK postage if you are also based in the UK mainland. It can take up to a week for a response, so be prepared to be patient. Homebase cannot accept cheque payments to this address.

Witan Gate House
500-600 Witan Gate West
Milton Keynes
The United Kingdom


Email Homebase

For those who want a quick response without staying on hold, there are a number of email addresses available. Choose the correct email address below. There are different departments for different needs, so make sure you choose the right one for your kitchen, furniture or complaints.

  • Email Homebase about their fitted kitchens: kitchens.order.enquiries@homebase.co.uk
  • Email Homebase about homeware, DIY and gardening orders:
  • Email Homebase about your bedroom or bathroom order:
  • Email Homebase about your furniture purchase, including assembly advice and missing parts:
  • Track any order by emailing Homebase on:


Visit Homebase on social media

The Homebase social media profiles are active and informative. They share information about their latest products, inspiration and DIY tips. Many customers use these profiles to send messages about Homebase products. This can include complaints or queries about how to assemble or use the products. Remember that social media messages are not secure and no payment details should be shared.

Find Homebase on Facebook and send them a message.


See the latest tweets from Homebase on Twitter.


Find inspiration from Homebase on their Instagram account.


See the latest company updates and careers opportunities on LinkedIn.


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