DVLA Contact Number: 0300 790 6801

0161 333 0004

DVLA Contact Number

Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

You can ring the DVLA enquiries team by calling 0300 790 6801.

DVLA Customer Services – 0300 790 6801

The main DVLA contact number is 0300 790 6801 or you can use the mobile-friendly number 0300 790 6801.  The DVLA is in charge of matters around driver and vehicle registration in the UK. You can use the various department numbers below if you know which team you want to speak to.  Or use this number if you are uncertain.

Make a complaint to the DVLA – 0300 790 6801

You can make a complaint to the DVLA on 0300 790 6801 or on 0300 790 6801.  This includes a complaint about having your driving license revoked or a problem with registering a vehicle.  You can also query if you have been overcharged for importing a car or paid more car tax than you think you should.  There is also a correspondence address for written complaints or supporting paperwork:

Complaints Team,

DVLA,

Swansea,

SA6 7JL,

United Kingdom.

DVLA vehicle tax and SORN – 0300 790 6802

If you need to make your vehicle SORN (Statutory Off Road Regulation Notice) then you should ring the DVLA on 0300 790 6802.  This number also lets you check how much car tax you will need to pay for your car. You can also remove the SORN from your car via this number.  Lines are open from 8-7 weekdays and 8-2 Saturdays. Calls cost the same as ringing UK local numbers.

There is also a correspondence address for written queries and paperwork although queries via this route will take longer than calling:

Vehicle Customer Services,

DVLA,

Swansea,

SA99 1AR,

United Kingdom.

DVLA driving licences and applications – 0300 790 6801

If you want to call the DVLA about driving licenses, ring 0300 790 6801.  This number handles queries about driving licenses and gets a replacement if yours is lost or stolen.  You can query an application for a license or change your details. Calls are charged at local rates and are open 8-7 weekdays and 8-2 Saturdays.

You can also send details in writing to the correspondence address:

Drivers Customer Services,

Correspondence Team,

DVLA,

Swansea,

SA6 7JL,

United Kingdom.

Vehicle registration and log books (V5C certificates) – 0300 790 6802

The V5C logbook and registration paperwork for a car are issued by DVLA and you can contact the team on 0300 790 6802.  This number can be used to inform DVLA about a bought or sold car. You can change your vehicle registration plate or update other information.  This lines also helps with imported and exported vehicles. Calls are charged at local rates, usually 12p a minute from landlines and 45p a minute from mobiles.  If you have free inclusive calls, these should cover the cost of the call. Lines are open from 8-7 weekdays and 8-2 Saturdays.

You can also send paperwork and other queries in writing to:

Vehicle Customer Services,

DVLA,

Swansea,

SA99 1AR,

United Kingdom.

Driver medical enquiries – 0300 790 6806

For queries about a medical condition and your driving license, ring 0300 790 6806.  This line can help you if you are unsure if a medical condition is notifiable or not.  You can also apply for a license after having it revoked due to a medical condition. Lines are open from 8-5:30 weekdays and from 8-1 Saturdays, closed Sundays and bank holidays.  Calls are charged at local rates and will usually be free if you have inclusive minutes on your contract.

If you want to send paperwork or other queries in writing, use the following address:

Drivers’ Medical Enquiries,

DVLA,

Swansea,

SA99 1TU,

United Kingdom.

DVLA medical enquiries – UK phone numbers

MEDICAL ENQUIRIES DEPARTMENT CONTACT NUMBER
Report a medical condition to the DVLA (for car and motorcycle drivers) 0300 790 6806
All DVLA medical enquiries (bus, coach and lorry drivers) 0300 790 6807

DVLA Driver Check service – 09061 393 837

If you are an employer and you need to check the license of an employee, you can call 09061 393 837.  This line can get confirmation that someone has a full driving license and what type of license this is – such as an HGV license.  You can check about disqualifications and points on their license. This is a premium rate number with calls costing up to £3.71 a minute from landlines and up t £4.04 on a mobile.  You also need written or verbal permission from the driver before contacting the DVLA.

DVLA Welsh language enquiries – 0300 790 6819

If you need to contact the DVLA as a Welsh language speaker, you should ring the team on 0300 790 6819 for all license and vehicle registration queries.

Cysylltwch â’r DVLA ddefnyddio eu rhif ffôn Cymraeg 0300 790 6819 ar gyfer cofrestru cerbyd a gyrru ymholiadau trwydded. Mae’r llinellau ar agor o ddydd Llun i ddydd Gwener 8am-7pm a Sadwrn 8am-2pm.

MOT enquiries – 0300 123 9000

The DVSA or Driver and Vehicle Standards Agency is the department of the DVLA that hands MOTs.  So if you want to find out if a garage is licensed for MOTs, you can ring 0300 123 9000. You can also find out if a check conforms to current standards or get the most recent checklist to make some preparation checks.  If you think a garage has been deliberately negligent then you can ring this number to report them.

Buy personalised number plates from the DVLA – 0300 123 0883

If you want to buy a personalised plate from the DVLA then you should ring 0300 123 0883.  This number handles gift purchases and can tell you about fees for putting a private plate on a vehicle.  If you need advice about the style or format of a plate or how to fix it, you can ring this number too. If you want to give your plate to someone else as a gift or purchase, you can ring this number to make that transfer.

Send a fax to the DVLA – 0300 123 0784

If you need to send a fax to the DVLA with documents or other paperwork, use 0300 123 0784.  This includes driving license counterparts, speeding notices, medical records and other requested paperwork.  If you need to send paperwork from outside the UK, such as when importing a vehicle, use the below table.

DVLA fax numbers

DVLA DEPARTMENT FAX NUMBER
Driving license & general enquiries 0300 123 0784
Fax documents to the DVLA from outside the UK +441792 786 369
Vehicle tax and vehicle registration faxes 0300 123 0798

DVLA Contact Numbers

CONTACT NUMBER
DVLA Customer Services (all) 0300 790 6801
Queries about Vehicle Tax, SORN, Vehicle Registration, V5C Certificates (Log Books) 0300 790 6802
New Driving Licence Applications 0300 790 6801
Drivers’ Medical Enquiries (car and bike drivers) 0300 790 6806
DVLA Divers’ medical enquiries (bus, coach and lorry drivers) 0300 790 6807
DVLA Driver Check Service (for employers) 09061 393 837
Welsh Language Enquiries 0300 790 6819
MOT enquiries (DVSA) 0300 123 9000
Buy a personalised number plate from the DVLA (and all queries) 0300 123 0883

Call costs

  • 0870 numbers are upper business rate numbers and cost 13p a minute plus the access charge while mobiles will cost more.  These lines are usually not compatible with free inclusive minutes
  • 0843 numbers are lower business rate numbers and cost 7p a minute plus the access the charge while mobiles usually cost more.  They are usually not compatible with free inclusive minutes
  • 0300 numbers are local rate numbers and cost the same as ringing 01 or 02 numbers and are usually compatible if you have inclusive minutes on your contract
  • 09 are premium rate numbers and cost an amount set by the line owner anywhere from 50p a minute to £5 a minute

Alternative ways to contact the DVLA

Using their online contact forms

The DVLA has a number of web-based contact forms to send information which can be found at https://live.email-dvla.service.gov.uk/w2c/en_gb/decisions/root

You can also order a number of forms that you can print out or have sent in the post via https://forms.dft.gov.uk/order-dvla-forms/

Social Media

DVLA uses a number of social media sites to update people and let them get in touch including:

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