Churchill Contact Number: 0800 032 9489

0161 333 0004

churchill contact number

Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Callers must be over the age of 18.

You can contact Churchill on their freephone number 0800 032 9489 for help with any of your policies to get a quote for a new one.

General Enquiries – 0800 032 9489

If you are unsure which department you need to speak to, then call the main switchboard.  This is found at 0800 032 9489 (freephone) and they can help you get to the department you need.  You can also go straight through to the customer care team on 0800 032 9489. They will also be able to help you if you are uncertain which department can help you.

Car Insurance – 0345 603 3551

You can contact Churchill about their car insurance services on 0345 603 3551.  This line handles queries around car insurance and also adding extras to your policy such as breakdown cover.  If you want to add a temporary extra driver to your policy for a vacation, give this line a call. If you are buying a new vehicle and need to change the car on cover, call 0345 603 3551 in advance of the swap to let them know.  You can also send details to their official email address at car.customer.relations@churchill.com or check the table below for the different departments.

Full list of car insurance contact numbers

DEPARTMENT UK PHONE NUMBER
Car Insurance customer service 0345 603 3551
New car insurance claims 0345 603 3590
Existing car insurance claims 0345 600 2139
24/7 emergency helpline 0345 603 3599
Get a quote for car insurance 0800 032 4829
Renewals of car insurance 0345 603 3560
Legal advice 0345 246 2408

Breakdown Insurance – 0345 603 3551

You can speak to the breakdown policy team at Churchill on 0345 603 3551.  This line can tell you about the different cover they offer and manage your existing account.  You can also send information to their email address breakdown.customer.service@churchill.com. If you have broken down and need help, check the details below for the right number to call to get help.

Churchill Breakdown Cover Phone Numbers

DEPARTMENT PHONE NUMBER
Customer Services 0345 603 3551
New Quotes 0800 200 326
Renewal of breakdown policy 0345 603 3560
Breakdown Assistance 0800 400 665 (UK) & 0800 4000 6000 (Europe)

Van Insurance – 0800 051 0553

Churchill’s van insurance team can be reached on 0800 051 0553.  This line handles queries about changing or upgrading your existing policy as well as payment issues.  You can ring to see if a type of vehicle could be covered or your type of business. If you want to get a new quote or make a claim, see the table below for the specific department numbers.  These lines all apply to policies taken after 18th March 2014 – prior to this date, you should use the car insurance customer contact team.

Van Insurance Phone Numbers

DEPARTMENT UK PHONE NUMBER
Customer services & general enquiries 0800 051 0553
Van Insurance Quotes 0800 652 6863
Renewal of van insurance 0333 222 1054
Claims (all) 0191 523 3354

Van Insurance – email addresses

The team also has contact email addresses to save you time having to call them.  You can use these to send documents and queries about renewals or claims:

Customer Services

van.customer.service@churchill-vaninsurance.co.uk

Get a quote via email

van.quotes@churchill-vaninsurance.co.uk

Send information relevant to renewing your insurance

van.renewals@churchill-vaninsurance.co.uk

Make a claim

van.claims@churchill-vaninsurance.co.uk

Write to Churchill’s van insurance team

You can also write to the van insurance team with queries or to send your proof of no claims discount.  Address them to:

Churchill Van Insurance,

Brightside Group Ltd,

Brightside Park,

Severn Bridge,

Aust,

Bristol,

BS35 4BL,

United Kingdom.

Home Insurance – 0345 603 3551

Churchill has a home insurance team you can call on a local rate number 0345 603 3551.  This line handles all queries about home and contents insurance and also to extend your cover if you want to.  The number is also where you ring if you are moving to a new house and need to change your policy or if you are unhappy and want to cancel your policy.  If you want a few quick answers, you can also try their help pages at https://amendsonline.churchill.com/home or fill in an online contact form to get someone to call you.  If you want a new quote or need to make a claim, check the table below for the correct number.

 

Churchill home insurance contact numbers

DEPARTMENT PHONE NUMBER
Customer Services 0345 603 3551
New Quotes & Information 0800 032 7199
Renewal of home insurance 0345 603 3560
Claims 0345 603 3590
24-hour emergency helpline 0345 603 3599
Legal advice team 0345 246 2408

Travel Insurance – 0800 032 6534

Churchill has a dedicated travel insurance team who can be reached on 0800 032 6534.  This line handles renewals to existing cover as well as queries about new cover. You can check about travelling to a certain country, what cover you need or any other matter.  You can upgrade your policy by ringing this line including add baggage cover or insurance for special items. If you have a pre-existing medical condition, make sure you check with this line that it doesn’t invalidate your cover.  Below is a table of additional numbers for specific jobs such as claims. You can also send information in writing to:

Churchill Travel Insurance,

37 Broad Street,

Bristol,

BS1 2EQ,

United Kingdom.

Churchill Travel Insurance contact numbers

DEPARTMENT PHONE NUMBER
Customer services, quotes & renewals 0800 032 6534
Medical & Curtailment claims 01252 740 050 (UK) & +44 1252 740 050 (International)
Non-emergency claims 0345 603 3591

Pet Insurance – 0800 032 6528

For pet insurance policyholders with Churchill, you can call 0800 032 6528.  You can also use this line to get a quote for pet insurance to cover your pet for illness or accident.  The number handles renewals of existing Churchill pet policies as well as to make claims for vet bills or for regular check-ups.  You can also call 0345 603 3589 to check the progress of an existing claim.

Write to Churchill Pet Insurance

If you want to write to the team or send paperwork for a claim or policy, send it to:

Churchill Pet Insurance,

37 Broad Street,

Bristol,

BS1 2EQ,

United Kingdom.

Tradesman & Landlord insurance – 0345 878 8194

Call Churchill on 0345 878 8194 about their tradesmen and professionals covers as well as for landlord insurance policies.  This number handles quotes for covers such as public liability and building protection for you and any tenants or employees you might have.  You can find out if your type of business is covered by the company by ringing this number. If you need to make a claim on any of these policies, call 0345 878 8195.  For correspondence and supporting paperwork, send it to:

Commercial Claims,

PO Box 1151,

Bromley,

BR1 9WB,

United Kingdom.

Life Insurance – 0370 060 2040

You can speak to the life insurance team at Churchill by calling 0370 060 2040.  You can ring to add cover such as critical illness or to increase or decrease the cover you have.  You can remove someone from the policy as well. If you need to speak to someone about using a policy if the policyholder has passed away, use the numbers below and also to get a new quote.

Life Insurance phone numbers

DEPARTMENT PHONE NUMBER
Life Insurance Customer services 0370 060 2040
International helpline +44 1273 824 665
Life Insurance claims 0800 137 101
Critical Illness claims 0800 068 0789
New Quotes 0800 145 5541

Important Churchill contact numbers

INSURANCE POLICY UK PHONE NUMBER
General enquiries (all) 0800 032 9489
Car, breakdown & home 0345 603 3551
Van insurance 0800 051 0553
Travel insurance 0800 032 6534
Pet insurance 0800 032 6528
Tradesman & Landlord insurance 0345 878 8194
Life insurance 0370 060 2040

More ways to contact Churchill

As well as the various phone lines, there are other ways to get in touch with Churchill including online, post and on social media.

Contact Churchill online

Churchill’s official contact form can be found at http://www.churchill.com/contact-us where you can send details of your query straight to them.  You can also access live chat services on this page

Write to Churchill Insurance

If you want to send something in writing, then send it to the address below.  Always remember this will take longer than other options.

Churchill Insurance – Customer Services,

37 Broad Street,

Bristol,

BS1 2EQ,

United Kingdom.

Social media

Churchill has a strong presence on all the main social media sites, so you can use them to contact the company about queries.  You can also find out about the latest products and services they offer.

Check out their posts on Facebook

www.facebook.com/churchillthedog

Get customer service support on Twitter

twitter.com/ChurchillHelp

Watch their promotional videos on YouTube

www.youtube.com/c/churchill

View their Google+ posts

plus.google.com/+churchill

Check out their LinkedIn company profile

www.linkedin.com/company/churchill-insurance

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